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Frequently Asked Questions

The AngelEye computer vision drowning detection system is a state-of-the-art underwater monitoring and advanced warning system designed to enhance swimmer safety and lifeguarding operations.

Here we have answered some of your most frequent questions about AngelEye drowning detection technology.

AngelEye technology is based on artificial Intelligence using complex software developed by AngelEye engineers. It is a rule-based system with a very high number of algorithms controlling the system.  The system comprises high performance video cameras located in the walls of the pool tank feeding information to the detection software operating on a local server.  An AngelEye wireless network is used to transmit alarms to either Palm Devices or Smart Watches which display a snapshot image and location of the alarm.   All swimmers are monitored simultaneously and there is no need for swimmer participation i.e. nothing to wear.

AngelEye is unique having the ability to detect a person that may require assistance before they become stationary on the pool floor.

For normal operation the AngelEye System does not require a static monitor for viewing purposes, however a monitor can be added as an option if required.

A typical minimum depth would be 1.2 metres, the reason being there is less likelihood of people standing and restricting the views of the below water cameras.

If a person is in difficulty and has broken one of the rules, then the aim is to generate the alarm within 30 seconds.  This is an adjustable parameter but must be balanced against the acceptable number of false alarms and what is an acceptable maximum time before the lifeguard/responder is notified.

The system is intelligent and during the commissioning period it learns the parameters and features of the pool.  This basic configuration is stored on the AngelEye cloud-based server.  The lane markers or other permanent features are considered as part of the normal “scene” and, therefore, detection is operational in these areas.

A single camera failing will not render the system inoperable, notification will be sent to the receiving devices.  Please note a failed camera is a very unusual occurrence on an AngelEye System.

A broadband link is required for the on-line services which includes configuration, system monitoring, servicing and software upgrades.

The below water cameras are set in housings which contain enough spare cable to reach the deck of the pool for servicing.

The cameras are monitored for performance automatically by the on-line service; as part of the annual service the camera windows are checked for clarity and field of view.  The software for the system is updated as and when required throughout the year.

Scaffolding is not required for servicing the cameras, any work is carried out without downtime for the facility.

The system remains operative even if the broadband link fails.

A Palm Device is used to turn off the detection in any zones where special events are occurring.  This function can only be carried out by administrators with the appropriate access rights.

Yes, the pool can be divided up into areas of detection and non-detection.

AngelEye complies with Standard 20380 and in many instances exceeds the standard.

Still have more questions about AngelEye?

As exclusive distributors for AngelEye in the UK, Eire and the UAE, we would be delighted to tell you more about how you can introduce AngelEye Technology.

Simply get in touch with us and will answer any and all questions you may have.